On Wednesday, January 25, from 11am-12pm Central Time, WDT will perform an upgrade of our alerting platform in order to implement significant scalability improvements. This upgrade will last around one hour, during which alerting will not function. Upon completion, it is possible you may receive duplicated alerts for a short period. This upgrade window will be postponed pending any major weather events that occur on that day.
If you have questions or concerns about this scheduled system upgrade, please let us know by contacting firstname.lastname@example.org or call 1-866-429-5578. Thank you for your patience while we improve our system prior to severe weather season.
Update: 1:30pm central: SMS and Email alerting are up and running. Mobile alerts are continuing to be worked on. We appreciate your patience as we continue to bring you these updates!
Update: 2pm central: Mobile alerting should be running again.
Update: 3pm central: The upgrade is complete. We are continuing to monitor the changes to ensure that everything continues to function as expected. Please let us know if you encounter any problems going forward!