Please visit our RadarScope website for a complete list of FAQs. We also have a large collection Blog posts that give helpful tips and tricks so you get the most out of RadarScope!
Need Tier 2 subscription help? Check out the below articles:
NEW Tier 2: How to Purchase Tier 2 and Register on Multiple Devices NOTE: If you skipped the "Create an account" step, you can go into the app settings, tap on the settings layer, tap on "RadarScope" under the "Accounts" section, and then hit the "Sign Up" button to get back on track.
Note: Samsung Watches running the Tizen operating system are not supported. Only Android Wear devices are supported.
Important Announcements Affecting Older Versions of RadarScope:
[October 2017] We have decommissioned old data URLs which will affect users running version 2.2 or below. Please update to the newest version of RadarScope to continue to receive data!
[August 2016] NOAA has decommissioned their old data URLs. If you are running an older version of RadarScope (less than 3.x on iOS/Android, and older than 2.3.3 on macOS), the NOAA feed will no longer work. In order to continue using RadarScope, we recommend that you update your device to the latest OS settings and download the latest version of RadarScope. If updating your device is not possible, then please use the WDT/iMapWeather feeds to continue receiving data. For storm track data, if you are unable to update to the latest version of the app, you will have to have an AllisonHouse subscription.
If you are still unable to answer your question, please let us know and we'll be happy to answer it! You can contact us via the Help tap in the RadarScope app.