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Jenifer Henslee Peck

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Latest activity by Jenifer Henslee Peck
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    Jenifer Henslee Peck created an article,

    12Dec17 WeatherOps disruption

    Update 11am CT: This issue has been resolved.    What should have been a relatively easy migration of services this morning has instead created temporary disconnects that are affecting some Weather...

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    Jenifer Henslee Peck commented,

    Official comment

    The lightning alerts and weather data will work in that area, but you will not receive any other types of alerts. 

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    Jenifer Henslee Peck created a post,

    How do I delete a location on the Mac version of the app?

    Choose the location and hit the delete key!

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    Jenifer Henslee Peck created a post,

    Why can't I view more than one radar at a time?

    RadarScope is optimized to show a single radar at a time, and does not support display of multiple radars or a nationwide imagery. With a single site radar product, you can see details of a storm i...

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    Jenifer Henslee Peck created a post,

    Why are there old storm tracks still on the radar?

    Storm tracks are generated from NOAA by an algorithm per each radar site, and occasionally the program that runs those gets stuck, leaving old storm tracks on our maps for a few days. We don't have...

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    Jenifer Henslee Peck created a post,

    What wearable devices are supported by RadarScope?

    Currently only the Apple Watch and Android Wear devices are supported by RadarScope. Samsung Watches running the Tizen operating system are not supported.

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    Jenifer Henslee Peck created a post,

    I have a Tier 1 account - can I transfer it to a different platform?

    Tier 1 Subscriptions can not be transferred between different platforms (iOS, Mac, or Android). Subscriptions work much the same way as app purchases do, and since Apple and Google are two separate...

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    Jenifer Henslee Peck created a post,

    How can I register my Tier 2 purchase?

    You will need to register your Tier 2 purchase in order to use it on multiple devices. This post describes in more detail about how to do that. http://blog.wdtinc.com/radarscope-how-to-register-on-...

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    Jenifer Henslee Peck created a post,

    Why isn't my radar working?

    It's possible the radar site you are currently viewing is offline for maintenance and/or repair. You can read the status message from the National Weather Service in the app by tapping on the radar...

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    Jenifer Henslee Peck created an article,

    WeatherOps APIs

    WDT's WeatherOps platform allows you to build apps powered by the most accurate and expansive weather data in the world: map layers, area analysis, and observations. You can learn more about this p...