Welcome to WDT Support Customer Service!

Welcome to the WDT Technical support page. Trouble tickets can be entered at any time and our trained staff will be here to attend to them immediately. Additionally, the software provides chat capability and email updates. We look forward to assisting you.

Stay updated with announcements, get answers from the community, and share your feature suggestions with us.
You can also submit a request or send us an email at support@wdt.zendesk.com.

 

WDT Support

Jenifer Henslee Peck Jun 30 Product Support / Announcements

UPDATE: Around 5:20pm CDT data is returned to normal service. Please contact our support team if you continue to have any further issues.

 

Around 4pm CDT we experienced some networking issues which have caused some data not to be delivered. Our team is actively working on resolving this issue for all clients, but not ETA on when it will be fully resolved at this time. 

If you are using RadarScope, you can switch to the Allison House or NOAA providers in the mean time to view current radar data.